Order Processing
All confirmed orders are prepared and shipped within 24 to 48 hours (business days). Orders placed on weekends or public holidays are processed on the next business day.
Shipping Costs
Free shipping on all orders, with no minimum purchase.
Delivery Times
| Destination | Estimated Delivery Time | Cost |
|---|---|---|
| Belgium | 5 to 10 business days | Free |
| France | 5 to 10 business days | Free |
| Luxembourg | 5 to 10 business days | Free |
These times are estimates and run from the date of shipment, not the order date.
Tracking
A tracking number is automatically sent to you by email as soon as the package is shipped. Check your spam folder if you can't find it.
Incorrect Address
Please double-check your address when placing your order. If you spot an error, email us immediately at emmanestbaby@gmail.com: as long as the package hasn't left, we can correct it.
Lost or Delayed Package
If your package significantly exceeds the announced delivery time, please contact us. We will open an investigation with the carrier, and if the package is lost, we will reship the product or issue a refund.
Contact Us
emmanestbaby@gmail.com — response within 24 business hours.